FREQUENTLY ASKED QUESTIONS
Sample ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired samples, it is recommended that you make your payment within 60 minutes of checking out.
I AM HAVING PROBLEMS ACCESSING SAMPLE STORE. SOME OF THE PAGES LOOK WEIRD. AM I USING THE RIGHT BROWSER?
XMANIA store uses some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers to access XMANIA Store:
1. Microsoft Internet Explorer Version 10 onwards.
- Download the latest Microsoft Internet Explorer at: http://windows.microsoft.com/en-us/internet-explorer/download-ie
2. Mozilla Firefox Version 10 onwards.
- Download the latest Mozilla Firefox at: https://www.mozilla.org/en-US/firefox/new/
3. Google Chrome Version 12 onwards.
- Download the latest Google Chrome at: https://www.google.com/chrome/browser/desktop/
At the moment, we only accept Bank transfer, Credit/Debit cards and Paypal payments.
If the product you are interested in is sold out, you can request shipping information to the warehouse. Use Wishlist . This option is available directly with the product. This means that when the product arrives at the warehouse, you will receive an informational email. Also, for any product that is unavailable, you can see the date of stocking, the date the product will be available again.